Working in call centers forbids us from using the mobile. However, if it’s an urgent call (Parents or some sort of emergency call), it’s ok to handle it. Now, before I switch my phone to N900, I had SonyEricsson w800i […]
This story goes when a customer called telling me the internet isn’t working. Turned out it’s just a matter of wrong phone wire connectivity. So while I was troubleshooting, I asked him to turn of the router and turn it […]
Just so you know, I have one of the uncommonest (Apparently, uncommonest is a word… At least to my spell checker :P) names in Kuwait; “Dherar ضرار”. This story happened in my first few months when I actually started to […]
In every job, specially Call Centers, you start it up with doubting your rights, what you’re supposed to do, you’re not not supposed to do, what you’re support the customer and what not to support the customer with… Then you […]
Back in the days when I first graduated, I worked in FASTtelco’s HD department (Not High Definition, idiots… Helpdesk xD). Anyway, I’m planning on bringing some entertaining old stories and events that occurred while I was working there. And I’ll […]
I don’t know what the fuck I was high on, but my day couldn’t go any weirder… OK, let me explain how the Helpdesk department looks like: Anyway, it was around 22:00 and the supervisor is obviously isn’t around. The […]