Helpdesk – Q8GEEKS

[Migrated from Loolykinns] A story from FASTtelco’s era: That’s how the DSL light is blinking.

July 20, 2011July 23, 2011 Q8GEEKFace palm, FUN!, Kuwaitism, Motors, RAND(), Stories

This story goes when a customer called telling me the internet isn’t working. Turned out it’s just a matter of wrong phone wire connectivity. So while I was troubleshooting, I asked him to turn of the router and turn it […]

[Migrated from Loolykinns] A story from FASTtelco’s era: What the hell is this!?

July 19, 2011 Q8GEEKFace palm, FUN!, Kuwaitism, Stories

In every job, specially Call Centers, you start it up with doubting your rights, what you’re supposed to do, you’re not not supposed to do, what you’re support the customer and what not to support the customer with… Then you […]