Well, AnonKuwait have leaked some screenshots of FASTtelco’s website files, a snapshot of some sourcecodes and IP Address ranges of those with VVIP accounts. This is still insignificant because, well, you can right-click on any page and see HTML of […]
This post might be a bit racist. If you can’t handle racism, I advise you to skip reading this. OK, there’s this specific family name that when you hear\read it you go “Oh man, I’ll have hard time breaking things […]
I love sugar, chocolate and coffee. No, I LUUURVE sugar, chocolate and coffee!! And that fact just freaks the hell out of almost everyone!! (And pisses off diabetics). Anyway, back in Ramadhan, I used to go to 360’s Caribou and […]
Sometimes I get the most retarded and awkward calls. Once, a drunkturd called complimenting our dial-up calls. For 15 minutes. And I think they have a sixth sense that they know when to call, when the queue hits the roof. […]
This is a really unique call. I’ve only encountered this type once! A customer called complaining that his internet is really slow and has low signal. Here’s how the funny part goes: Me: Alright sir, what are the wireless networks […]
Working in call centers forbids us from using the mobile. However, if it’s an urgent call (Parents or some sort of emergency call), it’s ok to handle it. Now, before I switch my phone to N900, I had SonyEricsson w800i […]
This story goes when a customer called telling me the internet isn’t working. Turned out it’s just a matter of wrong phone wire connectivity. So while I was troubleshooting, I asked him to turn of the router and turn it […]
Just so you know, I have one of the uncommonest (Apparently, uncommonest is a word… At least to my spell checker :P) names in Kuwait; “Dherar ضرار”. This story happened in my first few months when I actually started to […]
In every job, specially Call Centers, you start it up with doubting your rights, what you’re supposed to do, you’re not not supposed to do, what you’re support the customer and what not to support the customer with… Then you […]
Back in the days when I first graduated, I worked in FASTtelco’s HD department (Not High Definition, idiots… Helpdesk xD). Anyway, I’m planning on bringing some entertaining old stories and events that occurred while I was working there. And I’ll […]